Privacy Policy
Effective Date: January 1, 2024 · Last Updated: October 30, 2026
At Mayberry’s Maids (operated by Cabella Collections LLC), accessible from wecleanlasvegas.com, the privacy of our visitors and clients is one of our main priorities. This Privacy Policy document details the types of personal data and information that is collected and recorded by Mayberry’s Maids and how we use, store, and protect it.
1. Information We Collect
We collect personal information that you voluntarily provide to us when scheduling services, requesting an estimate, or communicating with our dispatch team. This information includes:
- Contact Information: Full name, service address (street, city, state, zip code), email address, and mobile phone number.
- Service Details: Cleaning preferences, property access codes (gate codes, lockbox combinations), square footage, and special crew instructions.
- Transactional & Billing Data: Payment confirmations and transaction history processed via secure payment gateways. We do not store raw credit card numbers on our local servers.
2. How We Use Your Information
We use the collected information for legitimate business purposes, including:
- Scheduling, routing, and dispatching cleaning teams to your property.
- Sending appointment booking confirmations, night-before reminder text messages, and field technician arrival updates.
- Processing payments and issuing service receipts or invoices.
- Responding directly to customer service inquiries, phone calls, or feedback.
3. Mobile Information & SMS Privacy Disclosure (Strict Carrier Compliance)
Strict Protection of Mobile Information:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
Text messaging originator opt-in data and customer mobile numbers are used exclusively by Mayberry’s Maids for operational dispatch notifications, appointment reminders, and customer care communications.
4. Opt-Out and Managing Your Preferences
You can revoke your consent to receive SMS notifications at any time. Simply text STOP to any text message received from our dispatch system. To request help or technical support, reply HELP or call our office at (702) 474-6243.
5. Data Retention & Security
We maintain strict administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, or disclosure. Client access instructions (such as gate codes) are strictly isolated and encrypted within authorized dispatch personnel systems.
6. Contact Information
If you have any questions or concerns regarding our privacy practices, please contact us at:
Mayberry’s Maids (Cabella Collections LLC)
4625 West Nevso Dr. Ste #6, Las Vegas, NV 89103
Telephone: (702) 474-6243
Email: info@wecleanlasvegas.com
Website: https://wecleanlasvegas.com